Frequently Asked Questions
Where are the earrings made?
All earring styles are handmade by Katya Juliet in the California Bay Area.
Where are materials sourced from?
Katya's #1 goal is to source and purchase as many materials as she can from the local area in California and the USA. Most of the gemstones, crystals and metal componants are purchased from distributors inside the USA, however, some of those distributors do import their materials from around the world.
Partnership with OneTreePlanted
You can learn all about our partnership by clicking here.
I have sensitive ears, can I wear these earrings?
Yes - we provide Sterling Silver eaar hooks, which we recommend for thos with the most sensitive ears. Our metals are hypoAll earrings indicate in the description what metal is used. Almost every pair has either .925 Sterling Silver or 14k Gold filled, high-quality earring hooks. In some cases, Brass or Copper hooks are used in styles but they will always be noted in the decription area and you can also contact Katya before your purchase to request a different hook as needed.
Are metal componants lead and nickel free?
Yes. Katya uses only professional-quality wire in all designs.
Where will my order ship from?
All orders are shipped from Fremont, California using First Class USPS shipping. International shipments will ship USPS and travel times vary due depending on location.
All handmade earrings are non-refundable. All sales are final, but DON'T WORRY, BE HAPPY!
Can I request a custom order?
Custom orders are welcome and can be provided granted we have the proper materials available. Time frame will vary. Please contact Katya by clicking here to ask about your custom style and ideas!
Avoid getting wet and store in a dry place. If your earrings do get in contact with water, please clean it and make sure to D R Y it well afterward and store it in a dry place (avoid humidity).